Frequently Asked Questions
Find answers to the most common questions about NammaOota
What is NammaOota?
NammaOota is a platform that connects food lovers with home chefs across Bangalore. We deliver authentic, homemade meals prepared by skilled home chefs directly to your doorstep.
How do I place an order?
You can place orders through our mobile app, available for both iOS and Android devices. Simply download the app, create an account, browse through available meals from home chefs in your area, and place your order with just a few taps.
What areas in Bangalore do you serve?
We currently serve most areas in Bangalore including Koramangala, Indiranagar, HSR Layout, Whitefield, Electronic City, JP Nagar, Jayanagar, and many more. You can check if we deliver to your location by entering your address in the app.
How long does delivery take?
We aim to deliver all orders within 30-45 minutes of ordering. However, delivery times may vary depending on your location, traffic conditions, and order volume. You can track your order in real-time through our app.
How do you ensure food quality and safety?
All our home chefs undergo a rigorous verification process and food safety training. We regularly inspect their kitchens and ensure they maintain the highest standards of hygiene. Additionally, all meals are prepared fresh for each order.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, UPI, mobile wallets, and cash on delivery. All online payments are secure and encrypted.
Can I cancel my order?
You can cancel your order within 5 minutes of placing it without any charges. After that, cancellation charges may apply depending on the order status. Please refer to our refund and cancellation policy for more details.
How can I become a home chef on NammaOota?
If you're passionate about cooking and want to share your culinary skills, you can apply to become a home chef through our app or website. We'll guide you through the verification process and help you set up your menu.
Still have questions?
Download our app or contact our support team for assistance
